$10 FLAT RATE SHIPPING throughout North America!

Shipping & Returns


SHIPPING

- $10 FLAT RATE SHIPPING in Canada and the U.S.! How awesome is that?

- If you live outside of those areas and would like to order, please message me for rates.

- All orders will be shipped out within 48 hours.

- If you are local to me (if you are, you likely already know you are - so please don't message me to ask where I live...HA HA), message me at hello@ellemonline.com to arrange pickup.



RETURN POLICY

I don't want you to have to hold on to something that's not quite right for you! That's just not fair.

So, if your item doesn't fit or wasn't what you expected, we're happy to offer an exchange or store credit. Sorry, no refunds at this time. :-(


Please note:

  • To qualify for an exchange or store credit, your item must be returned to  elle M within 10 days of you receiving your order.
  • Items must be unworn and unwashed, with tags attached and not smell like perfume, smoke or have any pet hair. We reserve the right to refuse an exchange or store credit based on the condition of the item when it is returned.
  • All returns are processed within 2-3 business days.
  • All items are thoroughly inspected before shipping but in the event that an item is damaged or defective upon receipt, we must be contacted within 3 days of you receiving the product in order to receive an exchange or store credit.
  • Items purchased on sale or clearance are FINAL SALE.
  • Return shipping is the responsibility of the customer and original shipping fees are non-refundable. 
For all return inquiries, please message us at returns@ellemonline.com.